In an effort to maintain the health and safety of guests and employees, the Andalusian Court has implemented the following guidelines and procedures:
Our cleaning and safety standards have been enhanced to include increased frequency of cleaning using high grade cleaning agents throughout the property. Our dedicated team members and signage will remind people to maintain social distancing while in the pool & common areas of the property.
Check-in/Out: has been modified to a no contact keyless process.
- Upon arrival, all guests are to fill out a registration form and a brief questionnaire to assess health and safety. Both documents can be located as you enter your villa. Completed documents must be delivered to the designated drop box located near the front gate shortly after arrival. Guests whose answers suggests COVID risk will be politely asked to leave the property immediately with a full refund for their stay.
- All guests on property are required to comply with social distancing guidelines. Failure to comply may result in removal from property.
- “Must Wear Mask” & “Social Distancing” signage is located at the property and common area entrances. Guest are asked to Social Distance while moving about the property and in all common areas including the pool area. Disposable face masks for guests are available upon request.
- All Andalusian Court team members are required to wear face masks during all guest contact.
Guest Rooms: As always cleanliness is our top priority. We will continue to maintain the highest cleanliness standards along with additional cleaning to high-touch items. All of the guest rooms at Andalusian Court have private entrances from the outdoors.
Public Spaces: We will increase the frequency of cleaning and disinfecting in public spaces, with a focus on door handles, common area outdoor furniture and pool floats.
Team Member Spaces: In the areas where employees work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas such as team member entrances and shared laundry room equipment.